Orders & Delivery
When you purchase items from the J&C Martin online shop there are two delivery options:
Delivery (2-5 working days) - Free
We only post orders up to a total value of £500 - higher value items must be collected in store.
All other items can be ordered instore or by phone. Delivery times for these items may be longer - up to 15 working days. If you would like to place an order by phone simply call us on 0207 491 7040. We will take your order, give you a delivery date and process your payment securely over the phone.
Return or Exchange
It is possible for you to exchange an item in-store. Please bring your item (in unworn condition) with packaging & receipt within 28 days for exchange.
If you would like to return an item purchased online you must inform us within 7 days of receipt (by phone or email). You can bring the item (in unworn condition) with the packaging & receipt to the store or post to the address below. We recommend you use a recorded delivery service for your own protection. We cannot accept responsibility for postage fees or for any items damaged, lost or stolen in transit - so please take care and package the items safely.
If you have any queries please contact us on 020 7491 7040 or email us at email@example.com